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Frank Robben, een Belgisch informaticus, jurist en ambtenaar

nov 20, 2024 | Digitalisering, Nieuws | 0 Reacties

Door Guus Schrijvers, Marcel de Krosse en Lies van Gennip.  

In september spraken de auteurs van dit artikel urenlang met Frank Robben, grondlegger van de Kruispuntbank en het eHealth-platform van België. De informatie uit dat gesprek staat in de vorige editie (zie Van Gennip e.a.) van deze Nieuwsbrief. Hieronder volgt de samenvatting van Robbens CV, dat hier uitgebreider aan de orde komt. Daarna volgen antwoorden op vragen die wij Robben stelden tijdens de studiereis. 

Robben had een brede vooropleiding, die hem geschikt maakte voor zijn latere functies  

Frank Robben (1961) studeerde in 1984 magna cum laude af aan de K.U. Leuven als jurist. Hij specialiseerde zich tijdens zijn studie aldaar en nadien aan de universiteit van Tübingen en aan het Max-Planck-Institut für Sozialrecht und Sozialpolitik te München in rechtsinformatica en sociale zekerheid. Hij volgde in 1987 een bijkomende opleiding in computer auditing aan het Instituut voor Postuniversitaire Opleiding te Antwerpen, behaalde in 1992 een postgraduaat in de bedrijfskunde aan de K.U. Leuven en volgde in 2010-2011 een opleiding personal coaching bij Quintessence. 

Sinds 1991 is Robben administrateur-generaal van de Kruispuntbank 

Sinds 1985 is Frank een continue drijvende kracht achter de administratieve vereenvoudiging, de procesoptimalisatie en informatisering in de Belgische sociale sector, de gezondheidssector en de overheidssector. Hij besteedt hierbij bijzondere aandacht aan de principes van informatieveiligheid- en gegevensbescherming-bij-ontwerp. Sinds 1991 is Robben administrateur-generaal van de Kruispuntbank van de Sociale Zekerheid (KSZ), een openbare instelling die hij heeft geconcipieerd en opgericht. 

De Kruispuntbank verwerft internationale erkenning 

De KSZ werd bekroond in: 

Frank zelf werd verkozen tot Vlaams overheidsmanager van het jaar 2005. 

Robben maakt in 2000 masterplan voor eGovernment 

Op basis van zijn ervaring en het succes behaald in de sociale sector, werd Frank in 2000 door de Belgische Regering aangezocht om een federaal eGovernment-masterplan uit te werken en om de oprichting voor te bereiden van een nieuwe Federale Overheidsdienst Informatie- en Communicatietechnologie (Fedict) die in 2017 is omgevormd tot de DG Vereenvoudiging & Digitalisering. Deze dienst is verantwoordelijk voor de coördinatie van eGovernment-projecten in de Belgische federale overheid. In die functie ontwikkelde Frank o.a. de concepten van de elektronische identiteitskaart, van de Kruispuntbank Ondernemingen, van de federale dienstenintegrator en van het federale portaal www.Belgium.be. 

2008: Robben richt eHealth-platform op 

In 2008 werd Frank opnieuw door de Belgische Regering benaderd om het eHealth-platform op te zetten. Dat platform komt uitgebreid elders (zie Van Gennip e.a.) in dit nummer aan bod. Sedert einde 2008 is Frank ook administrateur-generaal van het eHealth-platform. Om redenen van bescherming van de persoonlijke levenssfeer, is het eHealth-platform strikt gescheiden van de KSZ. Het eHealth-platform werd in 2019 bekroond met een Sharing & Reuse Award van de Europese Commissie. 

2020: Robben coördineert informatiesystemen ter bestrijding van de Covid-19 pandemie 

In 2020 werd Frank door de Belgische federale regering en deelregeringen gevraagd om de ontwikkeling te coördineren van de informatiesystemen nodig voor het bestrijden van de COVID-19 pandemie, en om hun wettelijke omkadering uit te werken. Drie van de ontwikkelde toepassingen werden eind 2020 bekroond met een Belgische eGovernment & Smart City (Champion) Award. 

En verder: Robben is ook nog als vrijwilliger actief 

Frank Robben is voorts bestuurder bij Familiehulp, lid van de stuurgroep van de Belgische federale Dienst voor Administratieve Vereenvoudiging en lid van de adviesraad van Passwerk, een onderneming die de competenties van personen met een autismespectrumstoornis inzet bij het testen van software. 

Enkele vragen gesteld aan Robben tijdens ons werkbezoek 

Welke personen waren belangrijk tijdens je loopbaan? 

“In 1984 studeerde ik af als jurist op een afstudeerscriptie die de Kruispuntbank als theoretisch model beschreef. Via via kreeg de politicus en latere Belgische premier (1992-1999) Jean-Luc Dehaene deze scriptie onder ogen. Hij begreep het belang van de Kruispuntbank en nodigde mij uit die te ontwerpen. Van hem leerde ik hoe politici functioneren. Toen eenmaal internationale erkenning voor de Kruispuntbank kwam en hij premier werd, had ik de wind in de rug.” 

Wat zijn belangrijke eigenschappen voor een innovator bezig met vereenvoudiging van administratieve systemen? 

“Ik was meer architect dan manager en bleef trouw aan mijn voorstellen. Desnoods ging ik in gesprek met belangrijke personen in het veld of in de politiek. Het ging mij altijd om de argumentatie voor en tegen de voorstellen, niet zo zeer om de positie en status van mijn gesprekspartners. Door mijn inhoudelijke oriëntatie vielen die gesprekken mee en bleven de relaties goed. Ik accepteerde het als parlement of regering mijn voorstellen niet overnamen. Zo werkt de democratie.” 

In Nederland stuit een voorstel tot gegevensdeling nog wel eens op juridische bezwaren. Jij bent zelf jurist, hoe zie jij dat? 

“Het helpt in discussies natuurlijk dat ik zelf jurist ben, maar belangrijker nog is betrokken juristen te bevragen op feitelijkheden niet op juridische interpretaties. En wat ik ook geleerd heb, is dat je niet eindeloos kunt blijven praten over problemen, maar dat je stappen moet durven te zetten en moet leveren. Deze houding moet eigenlijk bij alle betrokkenen aligned zijn.” 

Heb je nooit overwogen zelf in de politiek te gaan? 

 “Nou nee, daarvoor was ik te inhoudelijk. Politiek betreft het omgaan met macht en publiciteit, het winnen van zetels en het sluiten van compromissen. Met alle respect, dat vereist andere competenties dan die van een informaticus en loyale en inhoudelijk georiënteerde ambtenaar.”  

Heb je ooit overwogen om voor jezelf te beginnen? 

“Nee, nooit. Het leuke van mijn vak is en was: het verenigen van mensen rondom een belangrijk maatschappelijk vraagstuk. Antoine de Saint-Exupéry formuleerde dat in 1938 prachtig: La grandeur d’un métier est peut-être, avant tout, d’unir des hommes.”  

Zoektermen op internet: 

Guus Schrijvers, Marcel de Krosse, Lies van Gennip, Frank Robben, interview, digitalisering, Kruispuntbank, cv, loopbaan

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